Too little wedge bounce can cause digging and lost spin
The speaker describes how the golfer felt that a lot of bounce would make the club skip into the ball, but the reality was the opposite: too little bounce let the club dig into the turf, losing spin and contact. This is described as this golfer's experience in the fitting, not stated as a general rule.
Channel: Club Champion
Watch official source at 7:21Why this context matters
From a wedge-fitting session, explaining why adding bounce helped.